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Implement, integrate, and maintain Mac OS X solutions in a multiplatform environment.

Use the skills, tools, and knowledge from this course to troubleshoot and develop best practices for implementing and integrating Mac OS X. Become the lead system administrator on Apple’s latest UNIX-based operating system, Mac OS X.

Course Description

System Administration of Mac OS X Clients is a five-day course that provides students with the skills, tools, and knowledge to implement, integrate, and maintain Mac OS X in a multiplatform environment. Students will learn how to implement and integrate solutions that are based on or include Mac OS X, and take into account systems using Windows and UNIX.

A combination of lecture and hands-on case study exercises provide practical real- world experience.

Who should attend?
 
This class is for system administrators and IT professionals who are responsible for implementing, integrating, or maintaining Mac OS X workstations in a multiplatform environment comprised of Mac OS X, Mac OS X Server, Windows, or UNIX operating systems.

Training Units

This course can be registered for by redeeming 5 Apple Training Units

Prerequisites

Apple Certified Technical Coordinator (ACTC) certification or equivalent knowledge

  • How to set up and configure individual Mac OS X workstations to access network-based services

  • Use Mac OS X Server to provide network-based services to a collection of individual workstations

  • Manage multiple Mac OS X users and workstations using Mac OS X Server

Network and Internet topical knowledge

  • Basic network planning and analysis (bandwidth impact, network devices, cabling requirements)
  • Define the purpose/function/use of the following protocols/services:
    • TCP, IP, UDP
    • Internet client applications (Web, FTP, Telnet/ SSH, email)
    • FTP, TFTP, HTTP, HTTPS, TELNET, ARP
    • Mail system protocols and services (SMTP, POP3, IMAP, DNS)
    • Remote Access protocols (PPP, PPPoE)
    • Virtual Private Networks
    • NetBIOS and WINS
  • TCP/IP basics
    • Understand IP address, subnet masks, ports, and protocols
    • Uses of DHCP vs. static IP
  • Server basics
    • Understand HTML, CGI, SQL, Scripting
    • Describe MIME types and their use as it relates to web servers
    • Describe server caching and proxy caching
  • Familiarity with the following command-line tools:
    • ping
    • ifconfig
    • traceroute
    • arp
    • netstat
    • nslookup

These prerequisites can be met by studying the same training courses or technical books that will prepare you to take the CompTIA Network+ and i-Net+ exams. By studying such material, you will be well-positioned to earn Network+ and i-Net+ certification in addition to qualifying for entrance to the Apple ACSA certification courses.

Recommended Next Steps

System Administration of Mac OS X Clients exam

Demonstrate your knowledge of Mac OS X by taking and passing the System Administration of Mac OS X Clients exam, the first exam in the Apple Certified System Administrator (ACSA) track. To schedule an exam, call Prometric toll-free at 888-APL-EXAM (888-275-3926) or register online at www.2test.com.
Additional Apple Certified System Administrator course and exam

As your job responsibilities increase or you find yourself managing Mac OS X Server systems or Xserve rack-optimized servers in a multiplatform environment, we recommend taking the next course and exam in the Apple Certified System Administrator track, System Administration Using Mac OS X Server.
 
Key Features

Hands-on experience using Apple’s latest industrial-strength Mac OS X operating system

Thorough Mac OS X training for experienced system administrators and IT professionals supporting Mac OS X users in a multiplatform environment

You Will Learn How to:

Manage Mac OS X workstations in a multiplatform environment comprised of Mac OS X, Mac OS X Server, Windows, and UNIX operating systems

Implement and integrate services and solutions that are based on or include Mac OS X desktop and mobile solutions

Implement, maintain, troubleshoot, and back up Mac OS X installations


* Requires Adobe Acrobat Reader.
  Course Outline 
Topic Description
Chapter 1
Introduction		 Understand ACSA administrative challenges from the client perspective and what this course will cover throughout the week.
Chapter 2
Unmanaged Networking		 Understand automatic local area network configuration and service discovery supported by Mac OS X with emphasis on Rendezvous.
Chapter 3
IP Networks and Services 		Describe Mac OS X network services and architecture. Learn how to troubleshoot network configuration problems.
Chapter 4
Understanding Mac OS X Network Architecture		 Understanding how Mac OS X is configured beyond the human interface, how DNS resolution is implemented in the operating system, and how to fully understand the active network configuration in Mac OS X.
Chapter 5
Monitoring and Troubleshooting		 Use system administrator graphical and command- line tools to monitor and troubleshoot network problems in a Mac OS X system.
Chapter 6
Maintaining Local Volumes and Files		 Configure, mount, and manage local disk volumes with various formats, and optimize disk space and layout.
Chapter 7
File Permissions and Flags		 Use file permissions and flags to provide data security.
Chapter 8
Network File Services		 Use graphical and command-line utilities to share the local file system over the network through AFP, SMB, and FTP for peer-to-peer file services between Mac OS X and other platforms.
Chapter 9
Mounting Remote File Systems		 Configure Mac OS X to provide network browsing to users and to enable access to NFS, AFP, SMB, and FTP volumes on remote file servers.
Chapter 10
Printing		 Configure and support workstations in an existing printer services environment.
Chapter 11
Understanding Directory Services		 Understand the benefits of implementing effective organizational directory services.
Chapter 12
Accessing Local Directory Services		 Understand the architecture of Open Directory in Mac OS X and its process architecture to customize Open Directory’s behavior.
Chapter 13
Accessing Mac OS X Server Directory Services		 Configure Mac OS X computers to access directory services provided from Mac OS X Server.
Chapter 14
Accessing Third-Party Directory Services		 Configure Mac OS X computers to access directory services provided from third-party directory services.
Chapter 15
Integrating With Kerberos		 Understand how to configure Mac OS X to authenticate using a Kerberos server.
Chapter 16
Accessing Active Directory		 Configure Mac OS X to access configuration data provided by Active Directory Servers.
Chapter 17
Understanding Security		 Understand the security issues associated with organizational client computers, including identifying all levels of a security assessment cycle.
Chapter 18
Local Security		 Use local data security features on the workstation to prevent unauthorized access in the event of workstation loss or theft.
Chapter 19
Network Security		 Secure workstations from unwanted network connections.
Chapter 20
Data Management		 Understand the problems and solutions associated with data management, including machine setup and backup.